Service Application

Application Requirements

Obtain the following requirements before visiting the City Engineer's Office (CEO). Make sure all documents are complete to avoid delays in processing.

Applying for Service

New Connection Application Requirements

The application process involves coordination between TEI, the City Engineer's Office (CEO), the Bureau of Fire Protection, and the Provincial Capitol Treasury. Read through all steps before visiting any office to ensure you have everything ready.

Technical Requirements

Must be installed prior to connection

Electrical Wiring Installation
Circuit Breakers
Service Entrance
Bunk House (if under construction)

Administrative Requirements

Documents required for all applicants

TEI Customer Information Form
Service Connection Permit (Electric Meter Connection)

Proof of Ownership / Occupancy

Transfer Certificate of Title, Deed of Sale, Waiver of Rights, Contract of Lease, or other related documents

For Informal Settlers

Proof of right to occupy the premises issued by the authorized individual or local government unit or entity

Affidavit of Undertaking (to be provided by TEI)

Electrical Plan / Load Schedule

Two (2) Valid IDs — any of the following:

Driver's License Passport PRC License SSS ID GSIS ID Senior Citizen's ID TIN ID Postal ID COMELEC Voter's ID Voter's Certification Original NBI Clearance

Additional Requirements

Based on your applicant type

For Duly-Authorized Representatives of Owners

Duly notarized authorization to sign contracts with TEI

Valid ID of Authorized Representative

For Tenants

Undertaking from the Property Owner

Valid ID of Property Owner

For Commercial / Business

SEC Registration / Business Registration / DTI

Secretary's Certificate authorizing the representative to sign the Meter Service Contract with TEI

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