Applying for Tarlac Electric Inc. (TEI) service is easy! Just follow the necessary steps and you're on your way to having your home or office powered by TEI.
Applying for Service
The application process involves coordination between TEI, the City Engineer's Office (CEO), the Bureau of Fire Protection, and the Provincial Capitol Treasury. Read through all steps before visiting any office to ensure you have everything ready.
From form pickup to meter installation, the full process is outlined in 10 clear steps.
Required
A TEI representative will visit your property to evaluate the site before approval.
Service Connection Permit Fee, Fire Clearance, Service Connection Fee, and Bill Deposit are required.
Phase 1 · Steps 01–05
Preparation & Submission
Proceed to any TEI business center and take one (1) copy of the TEI Customer Information Form. You may also download and print the form.
Depending on the type of connection, review all requirements listed on the form. Keep the form with you until the submission of requirements.
Obtain the following before visiting the City Engineer's Office (CEO):
Community Tax Certificate (CTC) or Cedula
Barangay clearance
Photo of the property being applied for
Proof of ownership or occupancy
Electrical plan and load schedule — signed and sealed by a licensed electrical engineer
At the CEO, get a Service Connection Form (Electric Meter Connection). Fill out and sign the form, then submit it together with your requirements for evaluation.
Upon approval, pay the Service Connection Permit Fee and keep the original receipt.
Obtain a Fire Clearance Form from the Bureau of Fire Protection (BFP). Upon payment of the clearance, keep the original receipt.
Proceed to the Provincial Capitol Treasury to pay the necessary Service Connection Fee. Upon payment, keep the original receipt.
Note for Reconnection Applicants
Skip this step when applying for a reconnection. Reconnections apply to accounts that have been disconnected for less than one (1) year.
Phase 2 · Steps 06–10
Review, Approval & Installation
Submit all requirements, the issued official receipts, and the completed Customer Information Form to the TEI Customer Welfare Desk (CWD).
Sign the Data Privacy Consent located at the back of the Customer Information Form.
Confidentiality Notice
All submitted information will be treated with confidentiality and used only for official purposes. Documents will be verified by TEI's attending customer service representative. Additional documents may be required during the process.
A TEI representative will visit and review your site. Based on the findings, there may be additional requirements needed to proceed with the application. You will be properly informed about what is needed to gain approval.
Once the site survey is complete, sign the TEI Metered Service Contract, then pay the corresponding bill deposit and service fee at any TEI business center.
A schedule is set between TEI and the applicant to install the electric meter at the approved site.
You're all set!
Congratulations — once your meter is installed, you are officially powered by Tarlac Electric Inc.
Contact our customer service team for immediate assistance.